double walled glasses and thermal glasses

FAQ - Frequently Asked Questions

We have collected the most important answers to the questions you may have. Should you have a special request or find that the answer you’re looking for isn’t here, we are of course available for your questions…we look forward to assisting you in any way we can!


 

About bloomix/General
 

Why double-walled glasses from bloomix?

Thermo glasses from bloomix hold the temperature of your food and drinks at a more constant temperature – cold stays longer cold, and warm stays longer warm. All together, bloomix offers roughly 80 different glass styles for a variety of uses: for coffee, for tea, for the catering industry, for bar use and for frozen desserts.

The use of the highest grade materials guarantees the best in restaurant quality for all bloomix thermo glasses. Glasses from bloomix are heavier than comparable products and thus also more resistant to damage. They simply last longer.

Our thermo glasses are all handblown. Tiny deviations related to production attest to the handwork involved in the manufacture of bloomix glassware.

 


 

Obtaining bloomix Products


As a private customer/end user, how can I purchase bloomix products?

It’s very easy to order glasses from bloomix. You can make use of the online shop or you can contact us directly: you’ll find our contact information here.

 

How do I obtain bloomix products for restaurant use? 

Please contact us directly: you’ll find our contact information here. We offer you advantageous volume discounts starting from 24 units, and you also enjoy additional savings as you’re order is placed directly with the manufacturer.

 

How do I obtain bloomix products for retail sale? 

You would like to sell bloomix products, for example in your specialty shop, via your retail distribution chain or in your online shop? No problem. It’s as if our bloomix partner program is made just for you. We offer you attractive margins and volume discount pricing from 24 units up. Contact us directly: you’ll find our contact details here.

 

How can I get glasses with a logo (e.g. for advertising and promotion, coffee or tea producers, institutions, companies, etc.)? 

We offer you a way to individually customise your thermo glasses along with attractive volume pricing from 504 units up. Please contact us directly: you’ll find our contact information here. Your logo will be applied between the glass walls during the production process using an offset printing method (on the outside surface of the inner glass). Your logo is thus protected for the life of the glass as it never comes into contact with the outside world. The result: no scratches and no fading.

 

As a private customer, where can I find more information and further details about the ordering process and shipping?

You’ll find additional information relating to any questions you might have about ordering directly in our online shop. There we have also gathered together common frequently asked questions – you’ll likely find the answer in our online shop FAQ.

 


 

Product Information

 

Just how do the thermo glasses from bloomix work? 

The air between the glass walls acts as an insulator and thus keeps hot drinks longer hot and cold drinks longer cold (this is why double-walled glasses are also known as “thermo glasses”). If the contents of your bloomix glass are hot, the exterior of the glass warms only slightly – burning your fingers is out of the question. If you fill your bloomix glass with something cold, again thanks to the insulating effect of the air trapped between the walls of the glass, no condensation collects on the exterior.

Double-walled thermo glasses from bloomix have so many possible uses. A latte macchiato glass keeps your latte macchiato longer hot – likewise it can also keep your freshly pressed juice longer cold.

 

Are the glasses dishwasher safe? 

Thermo glasses from bloomix have been specifically developed for the intensive demands of the restaurant industry. Our glasses can thus stand up to the multiple washing cycles of powerful restaurant dish machines. Our glasses are made exclusively from the highest grade borosilicate glass. This makes them not only dishwasher and microwave safe; they are also highly transparent, extremely scratch resistant and resistant to thermo shock – bloomix delivers the best in restaurant quality glassware.

 

Can one pour boiling hot liquid into bloomix glasses? 

Of course! Our double-walled glasses were developed specifically for this. They are even resistant to thermo shock: with a bloomix glass, one can pour boiling hot tea over ice cubes – this would likely cause a normal glass to shatter. Moreover the double-walled construction means that your fingers are protected from the hot contents of your bloomix glass.

 

Does bloomix also offer matching saucers? 

No. bloomix is considered an expert in double-walled thermo glass and so we concentrate exclusively on this in order to deliver the best in quality to you our customers. You’ll nonetheless be able to find a wide selection of suitable saucers in specialty retail shops. To assist you in selecting the right saucers, we provide the base dimensions of the glasses with all of our products.

 

Is there anything special to keep in mind when using bloomix thermo glasses?

For the most part, bloomix thermo glasses can be handled just like normal glasses. It is best to avoid dropping your spoon into the glass as, due to the double-walled construction, this can lead to the inner glass breaking. That being said, our glasses have been tested in restaurants worldwide and they can withstand quite a lot – nonetheless, you’re still not allowed to drop them.

 

From what material are the double-walled glasses from bloomix produced?

bloomix thermo glasses are made exclusively from the highest grade of borosilicate glass. This makes them not only dishwasher and microwave safe; they are also highly transparent, extremely scratch resistant and resistant to thermo shock – bloomix delivers the best in restaurant quality glassware.

 

How are logos or other branding applied to bloomix glassware?

We offer you a way to individually customise your thermo glasses along with attractive volume pricing from 504 units up. Please contact us directly: you’ll find our contact information here. Your logo will be applied between the glass walls during the production process using an offset printing method (on the outside surface of the inner glass). Your logo is thus protected for the life of the glass as it never comes into contact with the outside world. The result: no scratches and no fading.

 

What kinds of glassware does bloomix offer?

bloomix thermo glasses keep the temperature of your food and drinks more stable – cold stays longer cold and warm stays longer warm. All together, bloomix offers roughly 80 different glass styles for a variety of needs: for coffee, for tea, for the catering industry, for bar use and for frozen desserts as well as carafes and decanters.

 

Can the glasses of the same model differ slightly?

All of our double-walled glasses are handblown. Tiny deviations related to production attest to the handwork involved in the manufacture of bloomix glassware.

For further questions, we are of course also pleased if you’d like to contact us directly.

You’ll find information about how to reach us here.

 


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E-Mail: shop@bloomix.at

Hotline: +43 316 827 877 - 0

Hotline-Hours: Mo - Do: 9 - 16 Uhr, Fr: 9 - 14 Uhr

 

bloomix.

Keep longer warm. Keep longer cold.